Press Enter to send. Cricket won't guess a participant's live balance — check Visual Care / Xero for that.

📊 Reference Lookup

Search the SaH Service List, Home Support, AT‑HM, Wraparound, and Health Professional Type item lists — find the right code before entering it in Visual Care.

🔄 VC Reconciliation

One-off spot check. Paste or upload a Visual Care export (CSV) — Cricket flags rows that look off against known contribution/classification rules. Nothing here is saved back to VC — this is a read-only check.

✍️ Drafting Assistant

Pick a letter type, paste in the figures Visual Care / Xero already produced, and Cricket drafts the wording. Save the draft to the active participant, then finalise and send from your normal channel.

📋 Billing Query Tracker

Log and resolve participant / Care Partner billing queries for the active participant. Select a participant on the left, or add one, to start tracking.

📧 Email Templates

Starting points for common accounting emails. Copy, personalise, and send from Outlook.